Why Creating a Client Profile is Essential for Seamless Travel

When it comes to travel, efficiency, accuracy, and personalization are key. At New Horizons Travel, we strive to provide a seamless experience, ensuring every trip aligns with your needs and preferences. That’s why creating or updating your client profile is one of the most important steps in customizing your travel arrangements, minimizing disruptions, and maximizing convenience.

Here’s how each section of your client profile helps us help you—and why it matters for a smoother travel experience.

1. Accessing the Client Profile Form

Why We Need This: Your client profile serves as a central record of your travel preferences, loyalty memberships, and essential details, allowing us to book flights, hotels, and car rentals faster and more accurately every time.

To get started, simply visit our Corporate Travel page and complete the form. If you’re a returning traveler, updating your profile ensures we always have the most current and relevant information.

2. Selecting Profile Type and Preferences

Choosing whether your profile is new or an update helps us manage records efficiently and avoid duplicate entries.

Preferred Office Location & Travel Agent: Selecting the New Horizons Travel office closest to you ensures you’re working with a dedicated expert who understands your company’s travel policies and preferences.

Assigned Travel Agent: If you have a preferred agent, we’ll keep your bookings consistent with someone who already knows your travel style.

This helps us provide personalized service and a direct point of contact for all your travel needs.

3. Providing Personal Information

Airlines and hotels require exact name matches on reservations, and incorrect details could lead to boarding issues, security problems, or even denied entry at your destination.

Here’s what we collect and why:

• Full Name: Must match your passport or government-issued ID to prevent booking errors.
• Date of Birth & Gender: Required for airline reservations and TSA compliance.
• Contact Details: Having your email and cell phone number ensures you receive flight updates, check-in reminders, and important travel notifications in real time.
• Passport Information: If you travel internationally, we securely store your passport details to prevent delays when booking overseas flights.

Having this information eliminates last-minute hassles by ensuring all bookings match your official documents.

4. Entering Company Information

Corporate travelers often book under company accounts, negotiated contracts, or travel policies. Having this information keeps business travel streamlined and compliant with your company’s policies.

Company Name & Address: Helps us apply any corporate travel discounts and ensures invoices are sent to the right department.
Company Contact Information: Allows us to coordinate with your office for any policy-related approvals or emergency notifications.

5. Specifying Personal Travel Preferences

Every traveler has unique preferences, and by understanding yours, we can tailor every trip to your liking. Knowing this information allows us to book your travel exactly how you like it—every time.

• Hotel Room Preferences: Let us know if you prefer smoking or non-smoking rooms, king or double beds, dietary accommodations, or in-room Wi-Fi access.
• Plane Seating: Whether you want an aisle seat for easy access or a window for the view, we’ll book the best available option.
• Car Rental Preferences: If you have a specific car size or rental company you prefer, we’ll ensure it’s ready upon arrival.

6. Adding Loyalty Memberships & Rewards Programs

If you’re part of a frequent flyer program, hotel rewards club, or rental car loyalty program, we can ensure you earn points on every trip.

• Airline Memberships: Accrue miles for upgrades and perks.
• Hotel & Car Rental Clubs: Access better rates, priority check-in, and free nights.
• AAA or AARP Memberships: Unlock additional discounts when applicable.

This helps maximize your travel benefits and keeps your loyalty points growing!

7. Why a Client Profile Makes Your Travel Easier

A completed client profile allows New Horizons Travel to:

• Save you time by keeping all your details on file.
• Reduce booking errors by ensuring accurate traveler information.
• Offer personalized recommendations that fit your travel style.
• Maximize your rewards and discounts through loyalty programs.
• Provide immediate assistance when travel plans change.

By taking a few minutes to set up or update your profile, you’re ensuring every future trip is seamless, stress-free, and completely tailored to you. Let’s make your next trip effortless! Travel should be efficient, reliable, and hassle-free. At New Horizons Travel, we take care of the details so you can focus on what matters most—your business.

Haven’t set up your client profile yet? Complete yours today!